Overview
Daily Tasks and Duties
- Installation of new equipment at customers’ facilities
- Accompany suppliers’ technicians when they come for installations
- Perform installations of machines already trained on
- Fill out Installation Reports for company’s Technical Library
- Routine maintenance of existing equipment / fill out Service Report
- Troubleshooting visits/ fill out Service Report
- Communication with suppliers about defective equipment (under warranty or damaged by use)
- Technical assistance by phone/ WhastApp to customers
- Training customer operators on equipment usage and proper basic maintenance practices
- Delivering spare parts and machines to customers
- Assisting in equipment reception from Port/ Airport
- Reading machine manuals and getting familiar with new equipment
- Prospection and customer sales visits as per weekly schedule: alone or with GM
- Selling equipment or creating sales opportunities for the company
- Assist in evaluating suppliers’ technical proposals to determine the best option for each project
- Other duties as assigned or required, within scope of work
Requirements
- BS/ Technical degree Electrical or Electro-mechanical technician
- Minimum of 7 years experience
- Native Arabic language, Proficient English level
- Ability to solve technical problems efficiently
- Good communication skills to deal with a wide variety of customers
- Respectful and pleasant
Working hours
Monday to Friday
9:00 am to 5:00 pm or as needed based on jobs schedule
Email your cv to admin@zakkatechnologies.com
About Zakka Technologies
Zakka Technologies provides filling, packaging and processing equipment and solutions as well as expert technical service to the Lebanese and regional industrial markets.
