Where did the idea of PinPay come from?
The idea came directly from Europe and the USA to the Lebanese market. PinPay was created in order to bring convenience and ease to the lives of its customers. The new business direction of PinPay was laid out by Mr. Omar Bader, CEO of PinPay, from his vast experience in the banking industry both in Lebanon and abroad.
What is the vision of your company?
An innovative vision has been introduced to the company with the new management team. We changed the direction and broadened the core competencies of the firm. Accordingly, our goal is to have a centralized electronic bill presentment and payment system, where any biller or company can display their bills and pay them through our electronic means.
Tell us more about PinPay
PinPay offers mobile payment and banking solutions, it is owned by Bank Audi, BankMed and MEVP. PinPay is an app linked to a bank account where users can benefit from multiple mobile bill payments and product purchases, such as gift cards, mobile recharge, Ogero bills, etc…
Also, in the near future, the focus will be on hospitals, electricity, governmental and utility bills that do not require physical presence of the customer, following the path of the company’s slogan: “PinPay everything”
What is the toughest decision you had to make while starting up?
I guess the toughest decision was to thrive in a market where people are still dependent on the physical interaction. Lebanese customers still like to use cash, therefore our hardest barrier is to break through the mentality of using cash for all purchases and payments. While resistance is very strong, Bank Audi, BankMed and the media managed to introduce this new medium, which has increased visibility and acceptance of our services.
What were you doing the last time you looked at a clock and realized you had lost all track of time?
It’s a daily obstacle to be short on time, there is always something to do in the office so you never notice the time passing. There is so much going on and the company has grown dramatically in the past few months at an unexpected speed. Naturally for a growing company, time is always a constraint.
Tell us about the last time a co-worker or customer got angry with you. What happened?
Like any company, problems do arise from time to time, so the best way to deal with them is to openly communicate about it. Given the open working environment at PinPay, it is easy to communicate and solve the issues directly. We try to make the working environment as friendly and informal as possible, so everyone is comfortable talking to each other.
What do you like most in Berytech?
What we like about Berytech is that the community here is technology driven. Most of the businesses have a young environment just like PinPay, which is pleasurable for the employees since they can benefit from all the surroundings in the premises. They have the opportunity to mingle with other hosted companies, exchange ideas, and to enjoy all available areas in Down Town.